According to Art. 246a § 1 para. 2 no. 1 BGB of entrepreneurs the consumer must have the conditions, inform the deadlines and the procedures for the exercise of the right of withdrawal, as well as the model withdrawal form. This information he has to face 246a § 4 BGB before submitting the order available under Art. Inclusion of Terms If you want to use terms and conditions, you must give the customer before the order is the ability to take in a reasonable manner note of the content. This can be done through the link on the order page. Conditions should always be short and sweet and meet only on points schemes that are absolutely necessary for you. Conditions must always be easily stored (eg PDF, HTML or TXT) and printable and can be sent to the customer at the latest with delivery in text form.
Cancellation and return rights for Tickets (Concert Tickets)
On concert tickets a two-week withdrawal and return does not exist. Each order which is confirmed by us must be paid.